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QUESTIONS TO ASK AN IN-HOME PROVIDER

In-home caregiving services are a vital healthcare resource that is critical in supporting individuals with special needs and their families to maintain a high quality of life. However, finding the right caregiver can be challenging and overwhelming, especially for families who may not know where to start.

When hiring an in-home provider, don't be afraid to ask questions to ensure your loved one receives quality care. At Advanced Developmental Disabilities Services Inc. (ADDS), we understand that choosing the right provider can be a daunting task. To help make the process easier, we've broken down the must-ask questions when interviewing an in-home provider.

PROVIDER'S QUALIFICATIONS

Start by asking about the provider's education, training, certifications, and experience working with individuals similar to your loved one. This will give you a sense of their expertise and whether they are a good fit for your loved one's needs.

Example questions to ask:

  • What are your qualifications and certifications?

  • What experience do you have working with individuals with developmental disabilities?

  • Can you provide references from previous clients and their families?

At ADDS, we screen each and every one of our Direct Support Providers to ensure they are the most qualified for the job. When you choose us for your in-home care services, you can have peace of mind knowing that highly trained, professional staff will be working in your home.

IN-HOME CARE SERVICES

Ask about the specific services the Direct Support Provider can provide and communicate with your provider about what you may need. This will help you assess whether the provider can meet your loved one's needs and preferences.

Example questions to ask:

  • What specific services do you offer?

  • Can you assist with transportation, personal care, and meal preparation?

  • How do you ensure the safety and security of the individual?

Our services are tailored to the individual and their family. Depending on the length of care and needs of the individual, our providers can include everything from bathing to meal preparation to transportation. We also offer companionship care for clients to build social skills and increase confidence. To learn more, explore our respite care options.

AVAILABILITY

Make sure the providers schedule aligns with your loved one's needs.

Example questions to ask:

  • What is your availability for weekdays, weekends, and holidays?

  • How do you handle emergency situations or last-minute schedule changes?

  • Do you have any scheduling conflicts that could impact the care of my loved one?

When you contact ADDS to schedule services, our team will make things easy by finding a schedule that fits your needs.

COMMUNICATION

Communication is key to ensuring quality care. Communicate with your care provider and voice your needs, so they know what you expect. You can make communication easier by discussing the best methods for exchanging information.

Example questions to ask:

  • What is your preferred method of communication with families and healthcare providers?

  • How do you handle updates and changes to the individual's care plan?

  • Can you provide updates on the individual's progress and any concerns that arise during your care?

With home and community-based services from ADDS, we'll communicate with you every step of the way so you can get the assurance you need that your loved one is cared for.

At Advanced Developmental Disabilities Services Inc, we understand the importance of finding the right provider and are here to support individuals and their families to find the best care possible. At ADDS, we consider each of our staff and clients part of the ADDS family, and we are committed to helping our clients feel loved, cared for, and accepted. With our services, you can rest assured that we have done our due diligence in screening care providers to deliver the best services to you and your family. Contact us today to explore in-home care options.

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